Frequently Asked Questions
Explore the FAQs to ensure you're well-prepared for your project with us.
FAQs
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Renting equipment from our business is a straightforward process. Begin by browsing our extensive inventory and select the equipment you need for your project, submit a rental request or contact our team directly. We'll work with you to confirm availability, discuss rental terms, and provide you with a quote. After we've agreed on the details, we'll arrange for the equipment to be delivered. When your rental period is complete, we'll coordinate the equipment's pick-up.
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In the event that the rented equipment experiences a breakdown or requires maintenance during your rental period, please contact our support team immediately. We have a dedicated service team ready to assist you. Depending on the issue and its cause, we'll arrange for repairs or replacement as needed. The repair and maintenance costs for equipment issues that are not a result of misuse or neglect will typically be covered by our business. Please refer to our rental agreement for specific terms and conditions regarding equipment breakdowns and maintenance.
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Yes, you have the option to extend the rental period if your project takes longer than initially planned. To do so, please contact our team as soon as you anticipate the need for an extension. We will work with you to arrange the necessary documentation and adjust the rental terms accordingly. Keep in mind that equipment availability may vary, so it's a good practice to notify us as soon as possible to ensure the continued availability of the equipment you need. We understand that schedules can change, and we're here to support your project's evolving needs.